TEAMS

Traffic Engineering Agency Management System automates and streamlines the internal support sections of the traffic engineering division by encouraging better coordination and administrative processes within departments. This will also reduce the paper trails and replace manual processes with electron transactions.

Traffic Engineering Agency Management System is one such web-application that has been designed to streamline the internal support services of the traffic engineering division. This product is a set of modular components designed to efficiently schedule, approve, assign, track, coordinate, and prioritize and follow-up activities. This provides a common portal and medium for sharing information across the engineering division as well as other government agencies.

For a product demo please visit http://www.radgov.com/teams

Features

  • Electronically file issues and problems (reported by external parties, consultants, citizens, etc.)
  • Produce job requests resulting from issues and problems
  • Escalate issues/problems and request work orders
  • Electronic Tracking, Escalation and Execution of Events
  • Approve, Schedule, Assign, Track, Coordinate, Prioritize, Follow-up Essentials of Actions & Events
    • Service Requests
    • Trouble Reports
    • Inspections
    • Work Orders
    • Projects (Internal/External)
  • Capture and catalogue information
  • Re-use file location identification information (provided by external sources)
  • Facilitate coordination among work order participants

Benefits

  • Automate and consolidate manual systems
  • Transform legacy systems to latest technologies
  • Apply agency business rules across all channels
  • Avoid data redundancy
  • Reduce System Maintenance
  • Provide Interfaces with 3rd party Applications
  • Facilitate data accessibility across all channels
  • Intuitive User Interface Presentation
  • Eliminate redundant paper trails transforming and enhancing institution policies and procedures with electronic capabilities
  • Central database repository
  • Enterprise wide System and Data accessibility/availability
  • 3rd party interface support
  • Streamline division internal support services improving exchange of information and data
  • Tightly integrate internal sub divisions enhancing communication and accountability aspects.
  • Provide capabilities and support to Generate Statistical and Decision Management Reporting on demand
  • Improve internal efficiencies including time and costs
  • Enhance overall customer service and support