EPAMS

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EPAMS – The tool to better coordination and administrative processes through automation and streamlining of internal support sections of environmental protection agencies.

Environment Protection Agency Management System is a web-application that has been designed to streamline the internal support services of the environmental protection agency. This product is a set of modular components designed to efficiently schedule, approve, assign, track, coordinate, prioritize and follow-up activities. This provides a common portal and acts as a medium for sharing information across the division as well as other government agencies involved. This also reduces the paper trails and replaces manual processes with electron transactions.

FEATURES

  • Electronically files issues and problems (reported by external parties, consultants, citizens, etc.) and produces job requests resulting from issues and problems
  • Escalates issues/problems and request work orders
  • Electronic tracking, escalation and execution of events
  • Approval, scheduling, assignment, tracking, coordination, prioritization and follow-up on essentials of actions & events like service requests, trouble reports, inspections, work orders, projects (internal/external), capturing and cataloguing of information and so on
  • Re-uses file location, identification information (provided by external sources)
  • Facilitates coordination among work order participants
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BENEFITS

  1. Automates and consolidates manual systems

  2. Transforms legacy systems to latest technologies

  3. Applies agency business rules across all channels

  4. Avoids data redundancy

  5. Reduces system maintenance

  6. Provides interface with 3rd party applications

  7. Facilitates data accessibility across all channels

  1. Intuitive user-interface presentation

  2. Eliminates redundant paper trails transforming and enhancing institution policies and procedures with electronic capabilities

  3. Central database repository

  4. 3rd party interface support

  5. Improves internal efficiencies including time and costs

  6. Enhances overall customer service and support

WHY RADgov?

We developed the EPAMS enterprise wide system to automate and streamline data accessibility/availability and improve exchange of information and data by encouraging better coordination and administrative processes within departments. It offers capabilities and support to generate statistical and decision management reporting on demand and tightly integrates internal sub-divisions enhancing communication and accountability aspects. It helps the environmental protection agencies by reducing system maintenance and avoiding data redundancy issues. The application was developed with an aim of improving internal efficiencies and providing the client agencies with the benefit of time and costs